Appointments

Are you new to Fort Sill and need to be seen at Reynolds?

Please follow the steps below:

1.) Your Sponsor should have registered you and your children by filling out a form during in-processing at  Building 4700, please check to ensure this occurred by calling the Admissions Department at 833-286-3732. You must be registered at Reynolds Army Health Clinic to get an appointment.

2.) Soldiers are automatically assigned a provider based on their unit assignment but Family Members must now call Humana at 1-800-444-5445 or go online at https://www.humanamilitary.com and enroll to Reynolds Army Health Clinic. Please be sure the consultant at Humana informs you of your Provider and children's Provider name as well as your effective date of enrollment. If they cannot it usually because Step 1 was not completed and you are not registered yet.

3.) Call the Reynolds Army Health Clinic Call Center at 833-286-3732 or go to patientportal.mhsgenesis.health.mil  to schedule an appointment, please be sure that you tell the consultant at the call center your effective date, even if your effective date is several weeks away they can and will schedule you an appointment but they need to know that your effective date has not arrived yet.

Follow up appointments should be made as you leave the clinic:

When calling for a primary care appointment, we will try to first schedule you with your primary care provider. If your provider is unavailable, we will work with you to schedule you with a member of their team.

3 ways to cancel an appointment:

1. Call 833-286-3732.
2. Decline the appointment when you receive your automatic reminder call.
3. Log on to patientportal.mhsgenesis.health.mil  and cancel.